Customer Care

Customer Care

"Our extensive capacity as a company ensures customer satisfaction through our efficiency of operations and excellence in service delivery"

Essential Criteria/Policies

To achieve the targeted levels of service deliveries we have identified the following benchmarks that compete with the best in the industry.

Licensed to operate under the PSARA (Private Security Agencies (Regulation) Act, 2005, which while regulating the industry sets clear minimum recruiting and training criteria,

Accredited member of CAPSI (Central Association of Private Security Industry) and consequently, a beneficiary of SKSDC (Security Knowledge and Skill Development Council) and its objectives for certification of trainers and formulation of National Occupational standards,

The foundations being architected for recruitment and retention of well trained and motivated guards and supervisors will not only ensure prime quality but will strategically elevate us at level with our peers,

Documented contract monitoring and liaison with all staff on site and clients on a regular basis , in order to provide accountability and transparency for establishing customer relation partnerships.